PEN FAQs

When you want to access PEN for the first time, you will need to create an account in PEN here. You will need to provide your BDA membership number and once your PEN account is linked to your BDA account, you will be able to access PEN through the BDA website here.

Visit ‘sign up’ to PEN here. Create your PEN account by filling in the form, including your name and contact details. 

If you are a BDA or SENR member, you have FREE access to PEN as one of your member benefits. PEN links to your BDA membership number so make sure you have this available when setting up your account.

You can purchase a PEN membership via the 'sign up' page.

Yes, once you have signed up to PEN, you can the access PEN (without having to sign in) through your BDA account here.  

Once you are logged into your account, click on the person symbol at the top right-hand corner of any PEN webpage, then click on ‘My Profile' where you can update your name, email address and password. 

Go to the PEN login page here and click on ‘Help! I forget my login information’. Or alternatively, access PEN (without having to sign in) through your BDA account here.   

You should first check your junk mail to check if the reminder is there. If it is not in your junk folder, a member of the BDA PEN team will need to check we have your correct email address. Please email the team here and ask the member of staff to check that the correct email address is held for you. For data protection and confidentiality reasons, BDA staff will check some personal details with you to ensure your correct identity.

You can 'Submit a content idea’ to PEN through the PEN website here (or by clicking on the lightbulb icon at the bottom on the homepage once you have logged in). This helps the PEN team identify any gaps in PEN.